For patients

Help for patients

Plain answers about your care program, your device and how to reach us.

Aetos does not provide emergency care. Patients with an emergency should call 911.

Your questions, answered

01
About the program
What this program is
Your doctor asked Aetos to help look after you between visits. A nurse checks the readings you send and calls you if something looks off.
02
Your care
Your doctor ordered it
Your own doctor still makes all medical decisions. Aetos helps your doctor's team.
03
Devices
How your device works
Your device sends readings by itself using a cell signal. You do not need Wi-Fi, a phone app or a tablet.
04
Cost
Costs and coinsurance
Medicare may ask you to pay a share of the cost. Our team explains this before you start.
05
Support
Family and caregivers
A family member or caregiver can help you with your device. Call us if anyone needs help.

Stock photography. Not Aetos staff or patients.

Your doctor asked Aetos to help look after you between visits. A nurse checks the readings you send and calls you if something looks off.

Your own doctor still makes all medical decisions. Aetos helps your doctor's team.

Your device sends readings by itself using a cell signal. You do not need Wi-Fi, a phone app or a tablet. Use it as your care team showed you.

Medicare may ask you to pay a share of the cost. Our team explains this before you start. Call us if you have questions about a bill.

Call +1 (682) 416-3535. Our nurse team reviews readings during extended hours. Please call during business hours for help with devices.

WhatsApp opens with a general message. Please do not send medical details by WhatsApp.

Versión en español (draft pending review by a qualified translator)